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Online Information Literacy Instruction and Reference

Library Workshops- instructor materials

Library Research Workshop

Finding and Evaluating Scholarly Articles workshop

Fake News Workshop

Know your software

Be aware of your controls

  • How to share your screen
  • How to switch from live video to screen-sharing to slides/Powerpoint (if needed)
  • How to view and operate the chat box
  • How to conduct polls
  • How to mute/un-mute students

Know the student's controls

Be able to help students by familiarizing yourself with their "view" of the application

  • How do students adjust their sound?
  • How do students mute/un-mute their microphone?
  • How do students participate in the chat box?

Establish norms/ettiquette

Let students know what to expect and how to participate

  • When can they ask questions?
    • Can they ask questions using their microphone/video? Chat box?
    • Can they ask questions throughout? Is there a "hand raised" feature on the web conferencing tool?
    • It can be difficult to monitor questions while lecturing, and having students interrupt can be disruptive. Consider pausing periodically for questions, or tell students they can ask questions at the end.
  • Chat box etiquette
    • Will you be monitoring the chat throughout, or only check it at the end or during pauses?
    • Can students use the chat box to talk to other students, or should it only be used for communicating with you (the instructor)?
    • Allowing students to talk to each other using the chat box can be distracting and can bury comments/questions meant for you. Consider asking students to use the chat  box only for communicating with you. Most web conferencing software also allows students/participants to send messages directly to each other. Let students know that option is available.
  • If you are recording the session, be sure to alert students at the beginning of class. Remember that anything said during the session, including student names and questions, are being recorded as well.

Instructor Guide: Steps to conducting the workshops

Before beginning workshop

1.     Sign-in to 10 minutes before the workshop begins. You will enter into the waiting room, where an LSC intake staff will admit you.

2.     Once you access the URL, select click here to launch the meeting.

a.     In the pop-up window, select Open Zoom Meetings.

b.     In the next pop-up window, select Test Computer Audio. When you are finished, close the Settings window.

c.      In the pop-up window, click on login at the bottom of the window to login as a host.

d.     Enter your email and password to login.

3.     The LSC intake staff will assign you a breakout room. The intake staff will admit students into the breakout room until 3 minutes after the start time.

4.     Greet students as they enter the breakout room.

5.     Ask students to change their names on Zoom to reflect their actual names (some will enter without having an account, so they will appear as “participant,” “student,” etc.)

a.     Select “Manage Participants”

b.     Have the student put the computer cursor over their current “name.” When they do this, a “More” drop-down menu will appear; select it.

c.      Tell the student to select “Rename”

d.     They can type their actual name in the “Enter New Name” box.

6.     At 3 minutes after the start time, begin the workshop.

Begin workshop

1.     Greet students. Ex: “Hello and welcome to the Library Research workshop!”

2.     If there is a lot of background noise, tell students that they should mute their microphones. (Participants can mute their microphones by mousing over the bottom of the Zoom window, and selecting the microphone icon.)

3.     If you are recording the workshop, first ask participants’ permission to record the workshop for training purposes. Don’t record unless all agree

4.     Establish chat/communication etiquette. Ex: “You are welcome to use the chat box during the presentation to ask any questions you may have. I will pause periodically to ask for questions and check the chat box. At that point, you can also ask your questions using your microphones if you like. Please remember that everyone can see what’s in the chat box.”

5.     Tell students how they will receive credit for the workshop. Ex: “To receive credit for attending today’s workshop, I will email you verification before you leave the session. Please do not leave the Zoom room until you receive verification in your email.”

6.     Tell students where they can find any handouts/presentations/resources you are using. Ex: “Today’s presentation, along with handouts, links, and more, can be found on the research guide for this workshop at . I will also put this link in the chat box.”

Workshop content

Teach the workshop content, depending on the subject for today’s topic. REMEMBER TO PAUSE FOR QUESTIONS FREQUENTLY

To share screen your computer screen with students. . .

·       Mouse over the bottom of the Zoom window to see Share and click on Share.

·       A new window should appear with thumbnails of your open documents and webpages.

·       Select the thumbnail of the document or browser window that you wish to share and click on Share.

·       To stop sharing, hover over the top of the Zoom window, and select Stop Share.

End workshop

1.     Share slide with contact info, workshop guide link (

2.     Thank students for attending

3.     Ask for questions

4.     If you are recording, end the recording.

5.     Email verification to students:

a.     Ask students to send their email addresses via private chat in the Zoom chat box.

b.     Make sure you are not sharing your screen (video only).

c.      Open the Online Workshop Instructor Validation survey  

d.     Enter the Workshop Title, Today’s Date, and Instructor Name (your name). Click Submit.

e.     Enter the student’s email addresses into the send field. Separate email addresses with a comma.

f.      Ask students to check their inboxes and verify that they have received their confirmation email. They should also check their Junk or Spam folders.

6.     Stay in the Zoom Room until all students have received email notification of the survey results or have left the meeting. If students experience a delay in receiving those results, send them my email ( via the chat, and I’ll troubleshoot.

Documents from Chaffey College Distance Education

Chaffey College • 5885 Haven Avenue, Rancho Cucamonga, CA 91737 - 3002 • 909/652-6000
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