Chatting with a Student:
- Enter your reply in the text box. As you write, the patron's chat widget will let them know that you are currently typing.
- To add simple formatting to your message, highlight the text you want to format and click on the Bold ( B ), Italic ( I ) or Underline ( U ) buttons.
- Use the Message Patron / Internal Note button to toggle between the type of message to send.
- Message Patron: sends the text you've input to the patron.
- Internal Note: allows you to record a note that is displayed in the chat thread. Notes are visible only to you and are included in the text of the chat transcript.
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- Click the Send Message button, or press Enter to send it to the patron.
- When the patron is typing a message to you, you'll see an "is typing..." message above the text box.
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Inserting emojis
LibChat allows you to insert one of several popular emoji into your messages, for when an old fashioned :) just won't do.
- Click on the Emoji (
) button above the text box.
- In the Emoji Picker window, click on the one you want to use. It will automatically be inserted into the text box, where you can finish writing and send your message.
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