So, you can tell I teach students, as I started at the homepage, rather than the library page. :)
You can connect to LibChat by clicking the large red button on the LibAnswers Dashboard OR by selecting LibChat > Connect from the Dashboard menu.
When you connect with LibChat, the LibChat Operator Console opens in a new tab on your browser. You will need to keep this tab open to keep the channel available to students.
TO EXIT LIBCHAT: Select the "Go OFFLINE" button on the LibChat Dashboard. You will need to shut down LibChat at the end of the work day when logging off of the Reference computers and anytime you leave the Reference Desk unattended for more than a few minutes.